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Service Catalog 4

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Management of commercial and industrial facilities

IT-assisted accounting, including monitoring the receipt of ongoing rents and permissible charges

Preparation of an annual statement of actual income and expenses for the accounting period as a comprehensive report for the owner

Establishment and ongoing maintenance of proper property accounting (including organized record-keeping and documentation)

Calculation and preparation of heating, operating, and water cost statements, as well as adjustment of advance payments for operating and heating costs based on these statements, including determination of allocation keys in accordance with legally permissible methods

Representation of the client’s rights in dealings with tenants, lessees, authorities, public offices, banks and savings banks, mortgage and loan providers, suppliers, and contractors

Conclusion, termination, and administration of rights and obligations arising from insurance, service, and maintenance contracts, such as cleaning services, snow and ice removal, and caretaker services

Provision of a 24-hour emergency service for urgent incidents

Verification and payment of invoices, monitoring and compliance with all payment deadlines for public and social charges, recurring services by tradespeople and suppliers, and all other expenses necessary for property management

Conclusion and termination of tenancy agreements, including annexes

Execution of handovers and takeovers of rental units, including documentation with detailed reports (recording readings of water meters, heating cost allocators, electricity, and gas meters)

Review and implementation of all types of rent increases (base rent adjustments, increases following modernization, etc.)

Management and administration of legally permissible rental deposits

Handling correspondence with tenants, lessees, and third parties as part of proper property management

Drafting and enforcement of usage and house rules

Issuing reminders in cases of rent, lease, or other payment arrears, as well as pursuing outstanding claims

Continuous monitoring of the building’s condition and commissioning of necessary repair work

Execution of modernization measures in consultation with the client

Inspection and acceptance of completed repair works and deliveries

Preparation of maintenance and management plans in consultation with technical advisors and the client

Fulfillment of all statutory and contractually agreed duties as specified in the property management agreement

Management of residential, commercial, and mixed-use buildings

Management of condominium complexes

Management of special property